Customer care

Terms of service

GuanyinStatue.com is a specialist store by Azure Blanc. These terms apply when you browse or place an order at GuanyinStatue.com.

Choosing your statue

Before ordering, check the selected size, finish, dimensions and price. Photographs show the available views for that option; screen settings can affect the appearance of colour. Only the items described as included on the product page form part of your purchase.

Prices & payment

Prices are shown in US dollars unless otherwise stated. Review your order total, shipping charge and any applicable taxes before paying. Available payment methods are shown at checkout.

Your order details

Please provide accurate contact and delivery information. Check your order confirmation and contact us promptly if anything is incorrect. If we cannot fulfil an order, we will contact you and refund any payment for the unavailable item.

Delivery & pre-orders

Our shipping policy explains delivery areas, charges, estimates and import-tax responsibilities. Estimated transit time is separate from order preparation. Pre-orders follow the dispatch information stated on the product page; an unconfirmed dispatch date is not a promised delivery date.

Returns & order support

Our returns and refunds policy explains how to request a return or report a damaged or incorrect item. For help with an order, email [email protected] and include your order number.

Using the website

Please use the site lawfully and do not attempt to disrupt it, misuse another person’s information or submit misleading content.

Your rights

Nothing in these terms excludes rights or remedies that cannot be excluded under applicable consumer law. Updates to these terms will be shown on this page.