Customer care

Contact us

A question about a statue, or an order already placed? We are here to help.

A personal point of contact

How can we help?

Ask about a piece, compare sizes or get help with an order. Send a message and our concierge will reply by email.

GuanyinStatue.com is a specialist store by Azure Blanc.

Prefer to email us directly?

[email protected]
Blue-gray Water Moon Guanyin displayed with bamboo and a round light.
Water Moon Guanyin, shown in a display setting.

Send us a message

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For an existing order, please include your order number.

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Choosing a statue

Share the product link, preferred size or finish, and the height, width and depth of your shelf or altar. We can help you compare suitable pieces.

Read our FAQs

Delivery & changes

Include your order number and the delivery update you need. Contact us promptly for address changes or cancellations, as these may not be possible after dispatch.

Shipping & delivery

Returns & concerns

For damage or an incorrect item, keep the statue and packaging. Send your order number with clear photos of the item, outer box and shipping label.

Returns & refunds